Terms & Conditions

Please see our cookies and privacy policy page for more information about our data collection policy.

Linghams.UK (we, us or our) are committed to protecting your privacy. We will only use the information that we collect in accordance with the Data Protection Act 1998 and General Data Protection Regulation (Data Protection Act 2015).

We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy. We may use technology to track the patterns of behavior of visitors to our site. We do not disclose any of your information to third parties. If you have any questions about privacy, please email: orders@linghams.uk

SECURITY POLICY
We have an effective security policy that we review regularly. All credit card details are processed online using Shopify Payments, a secure payment service. For further information please visit https://help.shopify.com/

1.0 Definitions

1.1 The term “Linghams.UK” or “us” or “we” refers to the owner of the website which is ASCO Foods Ltd, whose registered office is ASCO Foods Ltd Unit 7-8 Amersham Commercial Park, Raans Road, Amersham Commercial Park, Raans Road, Amersham, Bucks. HP6 6FT. Our company registration number is 4095454 and it is registered in England and Wales.

1.2 The term “you” refers to the user or viewer of our website and also the buyer.

1.3 “Days” refers to working days, being Monday to Friday inclusive, excluding bank holidays, unless otherwise stated.

2.0 Use of website

2.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

2.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

2.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

2.5 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

2.6 Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

2.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2.8 You may not create a link to this website from another website or document without ASCO Foods Ltd’s prior written consent.

2.9 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

3.0 Description & Price

3.1 The description and price of the goods you order will be as at the time you place your order. The price for each product is shown on in British Pounds Sterling and excludes or includes VAT at 20% where appropriate.

3.2 If you are a customer from Europe, we are only able to deduct the VAT amount to you if you are a VAT registered company in your country of registration. If you are a non UK customer from any other area of the world we can deduct the VAT amount. Please contact us directly for this service.

4.0 Terms of Sale

4.1 These terms of sale apply to all goods supplied by www.linghams.uk. We retain the right to alter these terms and conditions at any time; you should review our terms and conditions on a regular basis.

4.2 The goods are subject to availability. If on receipt of your order, the goods you have ordered were shown in stock and are then not available in stock, we will inform you as soon as possible and advise you of the earliest possible delivery date.

4.3 Right of cancelation due to non availability. Should you wish to cancel your order at this point, you must immediately send an email to orders@linghams.uk stating your order acknowledgement number and that you wish to cancel your order. On receipt of your email we will issue a refund or re-credit to you for any sum that has been paid by you or debited from your credit card for the goods.

4.4 If you exercise your right of cancellation after the goods have been dispatched, you will be responsible for returning the goods back to us at your own cost. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

4.5 We will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods only, and not for the packing and shipping costs, only after the cancelled items have been received in good condition by us.

4.6 If you do not return the goods as required, we may charge you a sum not exceeding the direct costs of recovering the goods.

5.0 Delivery Policy

5.1 Prices do not include charges for delivery. This will be additional depending on the value of the order or weight of the products.

5.2 In the unlikely event of non-delivery we can only replace or refund the order after 15 days - at only that point can the Post Office officially declare the parcel as lost.

5.3 Orders placed before 12.00pm (noon) on a working day will be processed that day and will be dispatched subject to availability within two working days.

5.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.

6.0 Returns & Damages

6.1 When your order arrives you must check for damages and or shortages. Claims for damages and or shortages have to be made within 48 hours of receipt of your delivery. Claims for damages and or shortages made after 48 hours of your delivery arriving will be refused. Time and date of delivery is recorded with our carriers. To make a claim for any damages and or shortages you must immediately send an email to orders@linghams.uk stating your invoice number and the details of the damages or shortages.

6.2 You must then arrange for any damaged goods to be returned to Linghams.UK c/o Tan Sales (London) Ltd, Unit 12, Brunswick Industrial Park, Brunswick Way, London, N11 1JL, United Kingdom within 7 working days of your claim at your cost, for us to be able process your claim further. You must take reasonable care to ensure the goods are not damaged further in the meantime or in transit.

7.0 Limitation of Liability

7.1 Linghams.UK total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the VAT exclusive price paid for the goods.

7.2 We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. Our liability to you shall not in any event include any losses or costs incurred by you, neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.

7.3 Goods are intended for use in the UK only and we cannot confirm that the goods comply with any laws, regulations or other standards applicable outside the UK.

8.0 Copyright Notice

13.2 Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only, you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

13.3 You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

14.0 Errors & Omissions

14.1 Every effort is made to ensure the accuracy of any technical data or literature made available in relation to our products and services.

14.2 All descriptions and illustrations of goods in on our website, price list or in any other document provided by us are intended for general guidance only and do not form part of any contract between you and us.

14.3 We accept no liability for any error or omissions in such documents and cannot be liable in any circumstances for any loss or damage resulting from your reliance on such descriptions and illustrations.

14.4 We will promptly correct any errors brought to our attention.

15.0 Statutory Rights

15.1 All statements, guarantees or warranties in these terms of trading are additional to and do not affect your statutory rights. These terms and conditions are subject to change at any time without prior notice to you.

Terms & Conditions

Sign up now